IP Addresses and Cookies
Our site use cookies to distinguish you from other users of our site. Information about your general internet usage may be obtained from these cookie files which are stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
We use the following kinds of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
More specifically, we also use the following:
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like securely submitting web forms, cannot be provided.
'Strictly Necessary' cookies stored when a user visits this website:
| Name | Issuer | Purpose | Expiry |
|---|---|---|---|
| SEARCH_SAMESITE | This cookie is used to prevent the browser from sending this cookie along with cross-site requests. | 2yrs | |
| SIDCC | Security cookie to protect a user’s data from unauthorised access. | 2yrs | |
| SSID | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. | 2yrs | |
| SAPISID | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. | 2yrs | |
| NID | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. | 6mths | |
| AEC | Google / YouTube | AEC cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge. | 6mths |
Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
'Performance' cookies stored when a user visits this website:
| Name | Issuer | Purpose | Expiry |
|---|---|---|---|
| __Secure-3PAPISID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising 2 Years | 2yrs | |
| _ga | Generated by Google for website analytics | 2yrs | |
| _ga_YVN2XP9R50 | Used to gather website statistics and track conversion rates. | 14mths | |
| CONSENT | This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. Google’s policies can be viewed at https://policies.google.com/technologies/types | Local Settings | |
| _gid | Used to distinguish users. | 24hrs | |
| LGTCMSSESSION | Trulife Financial Limited | Debugging website issues | Duration of website |
Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
'Functionality' cookies stored when a user visits this website:
| Name | Issuer | Purpose | Expiry |
|---|---|---|---|
| LGTCMSSESSION | Trulife Financial Limited | Debugging website issues | Duration of website session |
| SID | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. | 2yrs |
Targeting / Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
'Targeting or advertising' cookies stored when a user visits this website:
| Name | Issuer | Purpose | Expiry |
|---|---|---|---|
| APISID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| HSID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| NID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 6mths | |
| __Secure-1PSIDCC | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 1yr | |
| __Secure-3PSID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| __Secure-3PSIDCC | Targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| __Secure-1PAPISID | Targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| __Secure-3PAPISID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising 2 Years | 2yrs | |
| __Secure-1PSID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| __Secure-3PSID | For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2yrs | |
| __Secure-ENID | This cookie is used by Google to remember your preferences and other information. | 1yr |
The following information may be collected through your device and browser:
- your device's IP address (collected and stored in an anonymised format)
- your email address including first name and surname
- device screen size
- device type (unique device identifiers) and browser information
- geographic location (country only)
- preferred language used to display the webpage
- Our website may record your visit using Hotjar
This data includes:
- referring domain
- pages visited
- geographic location (country only)
- preferred language used to display the webpage
- date and time when website pages were accessed
We use both 'Session Cookies', which allow us to track your actions during a single browsing session, but do not remain on your device afterwards, and 'Persistent Cookies', which remain on your device between sessions, for the purposes outlined above.
Session and Persistent Cookies can be either first or third party cookies. A first-party cookie is set by the website being visited and a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
Any third party cookies will be governed by their own terms and privacy policies, so you should read these before giving your consent to enable these third party cookies. Please note that we have no control over third party cookies.
If at any time you wish to disable our cookies, you may do so through the settings on your browser but if you do so you will not be able to use certain important features of our service.
We may also collect and store personal data on your computer or other device using application data caches and browser web storage (including HTML5) and other technology.